Privacy
Last Updated: 6 June, 2023
Helnix Company. is committed to providing on-line resources to you in a manner that protects your privacy. This Privacy Policy governs the collection of data and usage of the information we receive from you on this website. This Privacy Policy does not apply to the use of personal information that is collected by third parties and we are not responsible for the privacy policies or practices of such third parties. We may periodically modify this Privacy Policy so we strongly recommend that you review this Privacy Policy web page often to be aware of any changes to it. By using this website, you consent to the privacy procedures set out in this Privacy Policy, as the policy may be amended from time to time. Your continued use of this website, or Helnix’s services provided through the website, constitutes your agreement to this Privacy Policy as it is periodically updated.
The terms "you," "your," and "yours" refer to the customer using our website. The terms "Company," "we," "us," "our," and "Helnix" refer to Helnix, Inc. This Privacy Policy is governed by our Website Terms of Use Agreement.
INFORMATION WE COLLECT.
Helnix collects both Personal Information and Non-Personal Information ("Collected Information") about its customers in order to: (i) provide Helnix services; (ii) provide customer and technical support; and, (iii) for other business-related purposes, such as billing or marketing. “Personal Information” means any information that can be used to identify you. Some examples of Personal Information include your name, address, email address and phone number. “Non-Personal Information” means information that on its own cannot be used to identify you. Some examples of Non-Personal Information include usage data relating to Helnix websites and Helnix products, language preferences and Helnix website page views. Collected Information may be aggregated and/or made anonymous. When information is aggregated, it is combined with information about other customers and users. When information is made anonymous, Personal Information is removed from collected data and the remaining portion of the data, containing only Non-Personal Information, is used for other internal or external uses, such as, for example, to determine ways we can improve Helnix products and services or to collect information on usage. Aggregated information that includes Personal Information is considered Personal Information until it has been made anonymous. Information that is made anonymous is considered Non-Personal Information.
USE OF INFORMATION.
Helnix is not in the business of selling your information. We consider this information to
be an important part of our relationship with you. Helnix uses the personally identifiable
and other information in a manner that is consistent with this Privacy Policy. If you provide
personally identifiable information for a certain reason, we may use the personally identifiable
information in connection with the reason for which it was provided. For example, if you provide
personally identifiable information in order to access Helnix services, we will use the
information for that purpose and connected purposes, such as to monitor your use of the services.
Personally identifiable information may also be used to provide you with information concerning
new products and services offered on the website, for the purpose of notifying you concerning
technical matters or policy changes, to improve website content and functioning, to assist us in
meeting customer needs, or for similar purposes.
We will retain personal information we obtain from our customers for as long as needed to
provide services. We will retain and use this personal information as necessary to comply with
legal obligations, resolve disputes, and enforce our agreements.
Without additional notice, in certain instances we may share your personally identifiable
information with certain third parties. We may share information you provide to us with service
providers we have retained to perform services on our behalf, including for marketing, mailing
information, maintaining databases and processing payments purposes. In addition, we may
disclose information about you (i) if we are required to do so by law, (ii) to law enforcement
authorities or other government officials, or (iii) when we believe disclosure is necessary or
appropriate to prevent physical harm or financial loss or in connection with an investigation of
suspected or actual illegal activity. We reserve the right to transfer any information we have
about you in the event we sell or transfer all or a portion of our business or assets. Should such a
sale or transfer occur, we will use reasonable efforts to direct the transferee to use personal
information you have provided to us in a manner that is consistent with this Privacy Policy.
Additional instances where we may share your information include the circumstances where you
elect to use one or more third party applications that interoperate with Helnix’s service,
those applications may upon your election be given access to data containing personally
identifiable information, or where we share your personally identifiable information with an
entity that is affiliated with us for purposes consistent with this Privacy Policy.
CUSTOMER INFORMATION MODIFICATIONS
If you have submitted personally identifiable information to us, you may update or modify that information by editing your account profile or by emailing or otherwise contacting us to make the requested changes.
SECURITY.
We take commercially reasonable and appropriate precautions to protect your personally identifiable information in our possession from loss, misuse, destruction, unauthorized disclosure and alteration. We will follow generally accepted industry standards to protect the personally identifiable information that you provide. However, no company can fully eliminate the security risks associated with the collection, transmission and storage of personal information and therefore, we cannot guarantee absolute security. Therefore, any transmission is at your own risk.
CHILDREN.
This website is not directed to, nor intended for use by, persons under the age of 18 and we do not knowingly collect personal information from children under the age of 18. Any person who provides their information to Helnix warrants to us that they are 18 years of age or older.
COOKIES
This privacy statement covers the use of cookies by Helnix only and not by any third party. Cookies are small data strings that are stored by the browser in your computer by a web server. Cookies generally hold information which allow websites to recognize users and customize the sites for user navigation. Cookies are useful in helping us to provide you with a good customer experience. For example, information we can obtain from cookies assists us in determining how our website is performing and how we can improve the customer experience. Your internet browser will likely permit you to delete or disable cookies if you choose. However, certain features may not work fully or optimally if you disable cookies.
LINKS TO OTHER SITES.
This website may contain links to other sites that are not owned or controlled by Helnix. Please be aware that Helnix is not responsible for the privacy practices or the content of sites maintained by others and those sites will be governed by their own privacy policies which we encourage you to carefully review.
DISCLAIMER.
The Helnix website, and the services provided herein, including without limitation, the cloud storage functions, are provided to you on an "AS-IS" basis, without any guarantee of availability. Helnix expressly disclaims responsibility for occurances beyond our direct control.
If you have any questions about this Privacy Policy, please contact us at privacy@helnix.com or at:
Privacy Matters
Helnix Company
Hawalli, Kuwait
Email: privacy@helnix.com